Cancellation policy

Purchase Options & Cancellation Policy

Last updated: January 26, 2026

This policy applies to all recurring purchase options, subscriptions, and pre-scheduled orders offered by Legacy Ranch.

Subscription & Recurring Order Cancellations

Customers may cancel their subscription or recurring purchase at any time prior to the next scheduled billing date.

To avoid being charged for an upcoming order, cancellations must be completed at least [48 hours] before the next scheduled renewal date.

Once an order has been processed or shipped, it cannot be canceled or refunded.

How to Cancel

Subscriptions can be managed and canceled by:

  • Logging into your customer account on our website, or

  • Contacting us a naomi@legacyranchaw.com

Please include your name and order number when reaching out.

Skipping or Modifying Orders

Customers may have the option to:

  • Skip an upcoming delivery

  • Change delivery frequency

  • Update shipping information

Changes must be made before the renewal cutoff listed above to take effect for the next order.

Refunds

Payments for subscription orders are non-refundable once processed, including missed cancellation deadlines.

Price Changes

We reserve the right to adjust pricing for subscription products. Any pricing changes will be communicated prior to the next billing cycle.

Termination of Service

Legacy Ranch reserves the right to cancel or suspend subscriptions at our discretion, including for suspected fraud, misuse, or violations of our policies.

Contact Us

If you have questions about your purchase options or need assistance managing your subscription, please contact us at:
naomi@legacyranchaw.com